1. Acceptance of Terms
By accessing, registering for, or using any part of the Scholedu platform (the "Service"), you, whether as an institutional administrator, teacher, staff member, student, parent, or guardian (collectively, "User"), irrevocably confirm that you have read, understood, and agree to be bound by these Terms and Conditions (the "Agreement"), as well as our Privacy Policy which is incorporated herein by reference. If you are accepting these Terms on behalf of an institution or legal entity, you represent and warrant that you have the authority to bind such entity to this Agreement. If you do not agree to these Terms, you must not access or use the Service.
2. Service Description
Scholedu is an integrated school management platform developed and operated by PT Catalyst Digital Nusantara. The Service encompasses the following modules, subject to the subscription plan selected by your institution: (a) Academic management, class scheduling, and curriculum administration; (b) Student data management and digital report cards (e-Rapor) compliant with Kurikulum Merdeka; (c) Digital attendance with QR Code and geofencing; (d) Online new-student admissions under the SPMB system (Sistem Penerimaan Murid Baru, formerly known as PPDB); (e) Financial management including tuition billing and payment processing; (f) Human resources and payroll management; (g) E-learning and Learning Management System (LMS); (h) Parent and student portals via mobile application; (i) Digital library management. Features available to your institution are determined by the subscription tier in your executed Subscription Agreement.
3. Account Registration & Security
Access to the Service requires creation of an institutional account by an authorized administrator. (a) You agree to provide accurate, current, and complete information during registration and to update such information as necessary. (b) You are solely responsible for maintaining the confidentiality of your login credentials, including username, password, and any authentication tokens. (c) You are solely responsible for all activities that occur under your account, whether authorized by you or not. (d) You must immediately notify us at [email protected] of any unauthorized use of your account or any other security breach. (e) We will not be liable for any loss or damage arising from your failure to comply with these security obligations. (f) We reserve the right to terminate or suspend accounts that exhibit suspicious activity or violate this Agreement.
4. Acceptable Use Policy
By using Scholedu, you agree not to: (a) Use the Service for any unlawful purpose or in violation of applicable Indonesian law, including but not limited to data protection, privacy, and education regulations; (b) Upload, transmit, or distribute any content that is defamatory, obscene, harassing, or infringes any third-party rights; (c) Attempt to gain unauthorized access to any part of the Service, other user accounts, or our computer systems; (d) Interfere with or disrupt the integrity or performance of the Service, including through DDoS attacks, malware, or automated scraping; (e) Use the Service to process personal data for purposes other than those described in this Agreement and our Privacy Policy; (f) Reverse engineer, decompile, or disassemble any part of the Service; (g) Reproduce, duplicate, sell, resell, or exploit any portion of the Service without our express written permission; (h) Impersonate any person or entity or misrepresent your affiliation with any person or entity. Violation of this Acceptable Use Policy may result in immediate account suspension or termination at our sole discretion.
5. Intellectual Property
All intellectual property rights in and to the Service, including but not limited to software, source code, algorithms, databases, user interface design, logos, trademarks, documentation, and all content created by PT Catalyst Digital Nusantara, are and shall remain the exclusive property of PT Catalyst Digital Nusantara or its licensors. (a) Scholedu grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your institution's internal educational administration purposes, subject to this Agreement. (b) Data and content inputted by your institution (including student records, grades, and attendance) remains the intellectual property of your institution. You grant us a limited license to process such data solely to provide and improve the Service. (c) Any feedback, suggestions, or ideas you submit regarding the Service may be used by us without restriction or compensation to you. (d) Nothing in this Agreement shall be construed as transferring any ownership rights in the Service or its underlying technology to you.
6. Subscription & Payment Terms
Access to premium features of Scholedu is subject to a paid subscription agreement. (a) Subscription plans, pricing, and included modules are as set forth in your executed Subscription Agreement and may vary as described on our pricing page. (b) Subscription fees are invoiced in Indonesian Rupiah (IDR) and are due and payable on the dates specified in your Subscription Agreement. (c) Payments are processed through a payment gateway of the institution's choosing. The institution is responsible for selecting, configuring, and maintaining its payment processor. We do not store full payment card details on our servers. (d) Subscription fees are non-refundable except as expressly stated in your Subscription Agreement or required by applicable law. (e) Failure to pay subscription fees by the due date may result in suspension of access to the Service. Prolonged non-payment (exceeding 30 days) may result in termination of your account and deletion of institutional data. (f) We reserve the right to modify subscription pricing with at least 60 (sixty) days' prior written notice to institutional administrators.
7. Trials & Promotions
We may offer trial periods or promotional plans at our sole discretion. Unless otherwise specified: (a) Trial access grants the same platform features as the corresponding paid plan for the duration of the trial period. (b) No credit card or payment information is required during a free trial unless explicitly stated. (c) At the end of a trial period, you must subscribe to a paid plan to maintain access. Data collected during a trial will be preserved for 30 days post-trial before deletion if no subscription is initiated. (d) Promotional offers may not be combined with other discounts or vouchers unless explicitly permitted. (e) We reserve the right to modify or withdraw trial and promotional offers at any time without prior notice.
8. Limitation of Liability
To the maximum extent permitted by applicable Indonesian law: (a) The Service is provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the Service's accuracy, reliability, completeness, or fitness for a particular purpose. (b) PT Catalyst Digital Nusantara shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of revenue, loss of profit, or business interruption, arising out of or related to your use of or inability to use the Service. (c) Our aggregate liability for any direct damages arising from or related to this Agreement shall not exceed the total subscription fees paid by your institution in the three (3) months immediately preceding the event giving rise to liability. (d) We do not warrant that the Service will be uninterrupted, error-free, or free from viruses or other harmful components, although we will make commercially reasonable efforts to ensure availability.
9. Indemnification
You agree to indemnify, defend, and hold harmless PT Catalyst Digital Nusantara and its directors, officers, employees, agents, and successors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) Your use of the Service in violation of this Agreement or applicable law; (b) Data or content uploaded to the Service by your institution that infringes third-party rights; (c) Your institution's failure to obtain required consents from data subjects, including parents and guardians of minors; (d) Any misrepresentation made by you or your institution in connection with this Agreement. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.
10. Third-Party Services
The Service may integrate with or link to third-party services, applications, and websites (e.g., Dapodik, Google Workspace, and any payment processor selected by the institution). These third-party services are governed by their own terms and privacy policies, and we do not endorse, control, or assume responsibility for their content, availability, or practices. Your use of third-party services integrated with Scholedu is at your own risk. Any issues arising from third-party service integrations should be directed to the respective third-party service provider.
11. Privacy
Your use of the Service is also governed by our Privacy Policy, which is incorporated into this Agreement by reference. The Privacy Policy describes how we collect, use, and protect your personal data in accordance with Law No. 27 of 2022 on Personal Data Protection (UU PDP). The Privacy Policy also sets out the allocation of roles between the educational institution as Data Controller and the Company as Data Processor. By using the Service, you consent to the data processing practices described in the Privacy Policy.
12. Amendments & Notification
We reserve the right to modify these Terms and Conditions at any time. When material changes are made: (a) We will publish the updated Terms on this page with a revised "Last Updated" date; (b) Institutional administrators will be notified by email at least 14 (fourteen) days before the effective date of material changes; (c) Your continued use of the Service after the effective date of any amendment constitutes your acceptance of the modified Terms. If you do not agree with the modified Terms, you may terminate your subscription by providing written notice to [email protected] prior to the effective date. In such cases, a pro-rated refund may be issued at our discretion for any unused prepaid subscription period.
13. Termination & Suspension
Either party may terminate this Agreement: (a) By Your Institution: You may terminate by providing 30 (thirty) days' written notice to [email protected]. No refund will be issued for any prepaid subscription fees unless otherwise agreed. (b) By Us for Cause: We may immediately suspend or terminate your access if you breach this Agreement, including the Acceptable Use Policy, fail to pay subscription fees, or if continued access poses a security or legal risk. (c) By Us without Cause: We may terminate this Agreement with 60 (sixty) days' prior written notice. In such event, we will provide a pro-rated refund for any unused prepaid subscription period. (d) Effect of Termination: Upon termination, your license to use the Service ceases immediately. Your institutional data will be retained for 90 (ninety) days post-termination, during which you may request a data export. After this period, data will be permanently and securely deleted.
14. Governing Law & Dispute Resolution
This Agreement is governed by and construed in accordance with the laws of the Republic of Indonesia. (a) Amicable Resolution: The parties shall endeavor in good faith to resolve any dispute arising out of or in connection with this Agreement through direct negotiation within 30 (thirty) days of written notice of the dispute. (b) Mediation: If negotiation fails, the parties shall submit the dispute to non-binding mediation before a mutually agreed mediator within 30 (thirty) days. (c) Arbitration: If mediation is unsuccessful, the dispute shall be finally settled by binding arbitration under the rules of the Indonesian National Arbitration Board (Badan Arbitrase Nasional Indonesia / BANI), with the seat of arbitration in Jakarta, conducted in the Indonesian language. The arbitral award shall be final and binding on both parties. (d) This clause does not prevent either party from seeking urgent interim relief from a competent court to prevent irreparable harm.
15. Severability & Entire Agreement
If any provision of this Agreement is found to be invalid, illegal, or unenforceable by a competent authority, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it enforceable. This Agreement, together with the Privacy Policy and any executed Subscription Agreement, constitutes the entire agreement between the parties with respect to the Service and supersedes all prior agreements, representations, and understandings, whether written or oral.
16. Miscellaneous
(a) Force Majeure: Neither party shall be deemed in default for any failure or delay in performing its obligations where such failure or delay results from events beyond its reasonable control, including but not limited to natural disasters, fire, epidemic or pandemic, war, civil unrest, acts of government, failure of telecommunications networks or cloud infrastructure providers, and prolonged power outages. The affected party shall notify the other party within a reasonable period and use reasonable efforts to resume performance. This provision does not excuse payment obligations that fell due before the force majeure event arose. (b) Assignment: You may not assign or transfer this Agreement, in whole or in part, without the prior written consent of the Company. The Company may assign this Agreement to an affiliated entity or to a successor in the event of a merger, acquisition, or transfer of all or substantially all of its assets, upon notice to you. This Agreement binds and benefits the permitted successors and assignees of each party. (c) Waiver: No failure or delay by either party in exercising any right under this Agreement shall constitute a waiver of that right. A waiver is effective only if made in writing and signed by the waiving party. (d) Notices: All formal notices under this Agreement shall be given in writing to the registered email address of the institution administrator, or to the Company at the address set out in Section 17. Notice by email is deemed received on the next business day following transmission, unless the sender receives a delivery failure notification. (e) Survival: The provisions concerning intellectual property, confidentiality, limitation of liability, indemnification, governing law, and dispute resolution shall survive the expiry or termination of this Agreement. (f) Relationship of the Parties: Nothing in this Agreement creates a partnership, joint venture, agency, or employment relationship between the parties. (g) Governing Language: This Agreement is executed in the Indonesian and English languages. In the event of any discrepancy or inconsistency in interpretation between the two versions, the Indonesian language version shall prevail.
17. Contact
For questions, notices, or correspondence regarding these Terms and Conditions, please contact: PT Catalyst Digital Nusantara Pringsewu, Lampung, Republic of Indonesia Email: [email protected] All legal notices must be submitted in writing, by email with read-receipt or by registered mail, to be considered valid.